We’ll be back soon

We are making some major changes to our website and My Newham portal this weekend.

This means that all our online services, except for payments, will be unavailable from 5pm on Friday 27 November to 5pm on Saturday 28 November.

In an emergency

Our contact centre is closed at the weekend; however in the event of an emergency you can call us on 020 8430 2000. If you feel a child is at immediate risk of harm, call the police and report your concerns.

Do not call this number for council information or services. Please wait until our sites are back online on Saturday 28 November.

If you need to use our emergency burial service, call 07801 244 805 between 12 midday and 4pm on Saturday. Please only use this number for emergency burials. You must go to Newham Register Office to register the death during the following week.

Advice for Newham Council staff

The updates this weekend will not affect the Remote Access Portal (RAP). You can log into RAP and work as normal. If you need to request a new TokenCode visit the BlackShield website.