We’ll be back soon

We are making some changes to our website and My Newham portal. We will be back soon. Apologies for any inconvenience caused.

This means that all our online services, except for payments, are unavailable.

In an emergency

If you feel a child or adult is at risk of harm you can call:

  • Children’s safeguarding team: 020 3373 4600 (Monday-Friday, 9am-5pm) or 020 8430 2000 (out of hours)
  • Request support or protection of a child on the Newham triage portal
  • ChildLine: 0800 1111
  • Or in an emergency call 999
  • Adult safeguarding team: 020 3373 0440 (24 hour reporting line)

Advice for Newham Council staff

The update will not affect the Remote Access Portal (RAP). You can log into RAP and work as normal. If you need to request a new TokenCode visit the BlackShield website.