We’ll be back soon

We are making some changes to our website and My Newham portal.

This means that all our online services, except for payments, will be unavailable from 6pm on Friday 25 November to 11pm on Saturday 26 November.

In an emergency

If you feel a child or adult is at risk of harm you can call:

  • Children’s safeguarding team: 020 3373 4600 (Monday-Friday, 9am-5pm) or 020 8430 2000 (out of hours)
  • ChildLine: 0800 1111
  • Or in an emergency call 999
  • Adult safeguarding team: 020 3373 0440 (24 hour reporting line)


You can still respond to our current consultations during this time. To access our Rented Property Licensing consultation questionnaire, please click here. To access our Council Tax Reduction Scheme questionnaire, please click here.

Advice for Newham Council staff

The updates this weekend will not affect the Remote Access Portal (RAP). You can log into RAP and work as normal. If you need to request a new TokenCode visit the BlackShield website.