We’ll be back soon

We are making some changes to our website and My Newham portal. We will be back soon. Apologies for any inconvenience caused.

This means that all our online services, except for payments, are unavailable.

In an emergency

If you feel a child or adult is at risk of harm you can call:

  • Children’s safeguarding team: 020 3373 4600 (Monday-Friday, 9am-5pm) or 020 8430 2000 (out of hours)
  • Request support or protection of a child on the Newham triage portal
  • ChildLine: 0800 1111
  • Or in an emergency call 999
  • Adult safeguarding team: 020 3373 0440 (24 hour reporting line)


For event information regarding the Newham Climate Now event taking place on Saturday 21 September please see our Facebook page https://www.facebook.com/newhamcouncil/posts/2396944353746913

For event information regarding the World Car Free Day event taking place on Sunday 22 September please see our Facebook page https://www.facebook.com/newhamcouncil/posts/2397214753719873


Agenda for the Local Development Committee, to be held at 6pm on Monday 30 September 2019, in Committee Rooms 1 and 2, Newham Town Hall, East Ham, London E6 2RP

Agenda for the Chief Officer Appointments Sub-Committee, to be held at 2.40 pm Monday 30 September 2019, Room WG:06, Ground Floor, West Wing, Newham Dockside, 1000 Dockside Road, London, E16 2QU


Essential maintenance this weekend to our Housing Management System. Housing Rent Account Balances and some Online Customer Forms will be unavailable via My Newham from Friday 20th September 2019 at 17.00pm until Monday 23rd September 2019. Customers can still make payments, but online account balances will not be updated until Monday 23rd September 2019. We apologise for any inconvenience caused.

Advice for Newham Council staff

The update will not affect the Remote Access Portal (RAP). You can log into RAP and work as normal. If you need to request a new TokenCode visit the BlackShield website.